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Database administrator specializing in MariaDB and MySQL with 10+ years experience managing complex database systems. Experience at Transatel and OVHcloud implementing high availability solutions and optimizing database performance through query optimization and monitoring.
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Business Process Consultant specializing in organizational transformation through innovative solutions. Expertise in ITIL and ServiceNow best practices, with proven success in implementing digital transformations. Leads cross-functional teams and manages stakeholder relationships effectively. Strong communicator combining technical expertise with strategic vision.
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ServiceNow Architect and Freelance Consultant with 14+ years experience in IT architecture and consulting. Skilled in JavaScript and TypeScript, he manages projects and development delivery effectively. Holds ITIL, PRINCE2, and ServiceNow certifications, focusing on IT service management innovation.
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ServiceNow Consultant specializing in business process optimization through ITSM solutions. Former Manager and Technical Consultant at DEODIS with expertise in project management and technical consulting. Paris-based professional combining corporate finance background with ITSM and system administration certifications.
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Lead Strategic Advisor in AI and IT Operations Strategy at Einar & Partners. With over 12 years of experience in Information Technology, he specializes in IT infrastructure, architecture, and ServiceNow IT Operations Management. Michel leads multinational projects and consulting teams, focusing on strategic advisory, cost reduction, and organizational transformation.
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ServiceNow Consultant leading OCM initiatives at Spuerkeess, with expertise in ITSM, ITOM, and ITBM. Experienced in managing complex ServiceNow implementations, specializing in asset classification and compliance management. Certified in ServiceNow System Administration, ITIL, and PRINCE2, with fluency in English, French, and Turkish.
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Specializing in ITSM, ITOM, HRSM, CSM, and enterprise automation, he excels in consulting and development while leveraging GenAI. A three-time ServiceNow Rising Star, his experience includes key roles at TATA Consultancy Services, Cognizant, T-Systems, and NXP Semiconductors.
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ServiceNow Transformation Architect and Lead Business Process Consultant specializing in ITSM, ITOM, and CSM implementations. Managing large-scale projects for FX Innovation, ADEO, and Naval Group, with expertise in strategic IT consulting and agile coaching. ITIL, Oracle, and Scrum certified, combining technical knowledge and leadership to drive digital transformations.
N2 player
Professor of Marketing at EDAM Paris with expertise in ITIL, ServiceNow, and Agile methodologies. As an IT and ServiceNow Project Manager, Qing has implemented ITSM and ITBM solutions globally for companies like L'Oréal. INSEAD MBA graduate and multilingual professional focused on stakeholder value and IT solutions delivery.
N2 player
A seasoned leader with 30+ years in IT Service Management and Project Management, Peter Gerritsen leads Pepper Group's multilingual consultancy team. An ITIL V3 Expert and Prince2 practitioner, he specializes in process maturity assessments and serious games. His extensive experience includes roles at The Hague University and Dutch Telecom, bringing strategic expertise to drive organizational success.
