Pharmaceutical
Agile Transformation & SPM Excellence
August 2022 | October 2025
Objective
To elevate strategic planning and execution capabilities for a global pharmaceutical leader (70k+ employees) by aligning business strategy with agile execution through advanced ServiceNow Strategic Portfolio Management (SPM) modules.
- Practices
- SAFe (Scaled Agile Framework), Enterprise Agile Planning (EAP)
- Systems
- ServiceNow SPM, Demand Management, Cost Plans
Key results
- Pioneering Innovation: successfully executed one of the rare migrations from SAFe to EAP in the ServiceNow ecosystem, setting a new standard for enterprise planning.
- Operational Alignment: bridged the gap between business strategy and technical execution, ensuring requirements were met with precision.
- Stakeholder Engagement: secured high adoption rates through a “techno-functional” approach, ensuring proactive communication and alignment with project objectives.
Key deliverables
- Module Implementation: end-to-end design and development of Demand Management and Cost Plan modules, translating Product Owner requirements into technical solutions.
- Strategic Migration: led the complex technical and functional migration from SAFe methodology to Enterprise Agile Planning (EAP).
- Process & Training: adapted development processes to best practices and delivered knowledge-sharing sessions to upskill internal teams.
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