Greetings, fellow ServiceNow and ESM specialists! We, at N2, are thrilled to share the exciting news from Knowledge that ServiceNow, our beloved digital workflow platform, has formalized its commitment to nonprofits with ServiceNow.org! With Advance Solutions revolutionary tool for non-profit organizations – the Non-Profit Service Management (NPSM) Cloud – the opportunities for collaboration are now even more immense.
The Power of Collaboration: ServiceNow and Advance Solutions
ServiceNow, a cloud-based platform, has been transforming businesses worldwide, including non-profit entities, by managing digital workflows for enterprise operations. Its capabilities span across IT service management, customer service management, HR service delivery, and beyond.
Advance Solutions, a ServiceNow Elite partner, brings to the table its expertise in crafting innovative solutions for businesses. Their collaboration has given birth to the NPSM Cloud, a product tailored to meet the unique needs of non-profit organizations.
Introducing the NPSM Cloud: A Comprehensive Solution for Non-Profits
The NPSM Cloud is designed to address over 30 critical business operations with more than 25 foundational modules. These modules cover a broad spectrum of functions, including grants management, procurement, compliance, donations, travel and expenses, document management, talent and recruitment management, office space and asset management, identity and access management, and much more.
One of the standout features of the NPSM Cloud is its mobile-optimized virtual agent. This feature enables real-time reporting and analytics, providing non-profit organizations with valuable insights that can help them make informed decisions.
The Impact of the NPSM Cloud on Non-Profit Organizations
The launch of the NPSM Cloud is a significant milestone in the non-profit sector. Legacy systems often hinder non-profit organizations, causing operational inefficiencies and delays in decision-making processes. The NPSM Cloud aims to tackle these issues by offering a modern, efficient solution that can streamline operations and reduce costs.
The NPSM Cloud has already received accolades from various organizations. Sylvain St-Pierre from the United Nations Development Programme (UNDP) lauded the initiative taken by Advance Solutions in supporting organizations like theirs.
Concrete Examples of Non-Profit Organizations Benefiting from ServiceNow
Several non-profit organizations have already reaped the benefits of ServiceNow. For instance, the United Nations Development Programme (UNDP) has been using ServiceNow with augmented capabilities from applications delivered by Advance Solutions to support their strategy. The NPSM Cloud’s applications have been instrumental in digitally transforming the way UNDP provides services by providing an ability to better track and measure the impact of their work.
Another example is UNICEF, which has also worked extensively with Advance Solutions and ServiceNow. The unique needs and challenges of non-profits like UNICEF and UNDP are well-understood by Advance Solutions, making their products and services highly effective for these organizations.
At N2 we are excited about the launch of the NPSM Cloud because we strongly believe helping non-profits make the most of technology. It’s an area we have experience in, having proudly worked with Croix-rouge Luxembourg since 2021.
Wrapping Up
The partnership between ServiceNow and Advance Solutions illustrates the immense potential of digital transformation in the non-profit sector. With the introduction of the NPSM Cloud, non-profit organizations now have a powerful tool at their disposal that can help them enhance their operations and achieve their goals more efficiently.
