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In this article, I will show you how I used ChatGPT to generate ServiceNow JavaScript code for a Business rule. This use case can be...
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ServiceNow Knowledge 2025: 4 major announcements to be aware of
AI transformation will affect 8 million roles in the U.S. alone according to ServiceNow Knowledge 2025. This revelation emphasizes how organizations must adapt to this...
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May 7, 2025
Why Cloud Computing Will Shape ServiceNow’s Future in 2026
Cloud computing transforms ServiceNow's business path, and CEO Bill McDermott expects AI agents will boost efficiency by a staggering 50% by 2026. These AI-powered tools...
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April 29, 2025
ServiceNow in 2025: The Ultimate Guide to Enterprise Automation & Digital Workflows
ServiceNow's remarkable story began as a $13 million revenue company in 2007 and grew into an S&P 100 constituent. The platform has become a global...
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April 15, 2025
The Step-by-Step Guide to ServiceNow Certification: What Top Earners Know
What salary jump could you expect with a ServiceNow certification? The numbers tell a compelling story - certified professionals earn 20-40% more than their non-certified colleagues. Technical...
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April 8, 2025
ServiceNow’s Xanadu release: 5 GenAI use cases with Now Assist
ServiceNow’s Xanadu release is a transformative leap forward in enterprise operations and service management. This innovative update further enhances the advanced Now Assist feature, powered...
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October 22, 2024
How can we balance AI project needs and Data Governance? A 5 steps practical Framework
As artificial intelligence (AI) technology rapidly evolves, businesses are racing to adopt systems that promise to revolutionize operations, decision-making, and customer experiences. Amidst this excitement,...
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September 12, 2024
Thomas Debavalaere: ServiceNow consultant
Thomas Debavalaere joined our collective of ESM & ServiceNow expert freelancers in 2023. Since then, he has been actively participating in the life of our...
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February 19, 2024
The 8 key values of the ESM & ServiceNow N2 Help & Solutions freelance collective
Since 2020, N2 Help & Solutions has gathered more than 50 freelance experts in ESM (enterprise service management) and ServiceNow from around the world. In...
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February 5, 2024
Christophe Girdal: ServiceNow Transformation Architect
Christophe Girdal is one of our very first members. He joined our ServiceNow and ESM freelance collective in 2020. Since then, more than 50 other...
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October 24, 2023
Certified Technical Architect and Certified Master Architect: what are the differences?
CTA (Certified Technical Architect) and CMA (Certified Master Architect), are currently the most prestigious certifications you can achieve in the ServiceNow ecosystem. In addition to...
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October 13, 2023