experts

Expert
On Demand

Tap straight into N2’s network of experts through a flexible bank of credits
The third way between a traditional IT services firm and a single consultant
No long-term commitment, no middlemen, no hidden costs

clients

The third way to mobilise expertise

Illustration of an independent consultant working alone.

A single consultant

  • No backup when the unexpected hits
  • Skills you have to verify yourself
  • Limited capacity for larger projects

A traditional IT services firm

  • Long-term commitments, day-rate billing
  • Opaque processes
  • Senior profiles hard to get
Illustration of a traditional IT services firm model.

flexible

How Expert On Demand works for you
One door to senior expertise, mobilised on demand

Buy a pack of credits, ask, and we qualify and mobilise the right expert

Illustration of N2's collective intelligence: a network of independent experts.
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Network of experts

A network of 100+ experts

One door to the full N2 collective: ServiceNow, project & change management, data & AI, cloud, security

Estimate my pack
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Mobilised within 48 business hours

We qualify your need for free and identify the right profile, without recruiting or contracting yourself

Book a call
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Illustration of uncompromising agility: experts available on demand.
Illustration of total cost transparency: public pricing with no hidden fees.
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Total cost transparency

Public pricing, free qualification

You only pay once we agree on the estimate together

Estimate my pack

Not sure you need help?

Start with a Health Check

€5,500 excl. tax · 5 days

A fixed-fee diagnostic that maps the security, performance and maturity of your platform, with KPIs and a prioritised action plan – then runs through a pack.

Book a call

Pick a pack, compose your mix

One purchase, composed your way – never a single profile.

Your pack

Builder · 160 credits + 8 free = 168 credits available · €19,200 excl. tax

1 dot = 1 credit

Production
84 h84 credits

Dev, config, integrations, testing

Analysis
33 h50 credits

Workshops, scoping, data/BI, steering

Mastery
17 h34 credits

Architecture, governance, second opinion

Indicative estimates, before N2 qualification.

We shape the right mix with you

Qualifying your need is free. We define the best combination together, within 48 business hours.

Book a callexpert@n2.help

testimonials

They already trust N2

Romain Wirth

Romain Wirth

Director of Infrastructure, Security and Technical support | COLAS North America

We called on N2 Help & Solutions to find an ITOM expert who could work with us. Very quickly, Michel was recommended to us, and he began his mission of auditing and supporting us on the subject. He guided us in setting up governance and best practices for managing the CMDB in ServiceNow. Workshops were held, and from them emerged a clear roadmap for 2023.

LinkedIn
Pascal Mockel

Pascal Mockel

Deputy Head of Business Unit IT Administration and Support | BCEE

Since 2020, the N2 collective has been working with us on the ServiceNow and Nuvolo projects. The N2 collective’s ServiceNow experts contribute fully to achieving the projects’ objectives. A strong partnership has developed between the N2 community and Spuerkeess.

LinkedIn
Martial Arnold

Martial Arnold

CIO | Luxembourg Red Cross

As the representative of the IT department of the Luxembourg Red Cross for N2, I would like to express our complete satisfaction with our collaboration with Nicolas Hoffman and the N2 team since 2020. Their flexibility, proximity and professionalism have greatly contributed to the evolution and operational maintenance of our ServiceNow instance. We highly recommend the N2 community as a trusted partner for other organizations.

LinkedIn

Not sure you need help?

Start with a Health Check

€5,500 excl. tax · 5 days

A fixed-fee diagnostic that maps the security, performance and maturity of your platform, with KPIs and a prioritised action plan – then runs through a pack.

Book a call
ServiceNow
Google Cloud
Amazon Web Services
Microsoft Azure

Frequently asked questions

faq

Why is the rate higher than a classic mission?

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A long mission at €850/day is about €106/h. Expert On Demand is €120/credit because you pay for flexibility (by the hour, no long commitment), reactivity (48 business hours) and access to a network without recruiting or contracting yourself, which removes friction and gets you moving faster. If the need becomes long, it switches automatically to the regular day rate.

How do I know which expert level I need?

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You don't pick a profile. You buy a pack; we qualify each request together and mobilise the right mix. Consumption follows the activity level, not a job title: Production 1x, Analysis 1.5x, Mastery 2x.

Is qualification billed?

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No. The counter only starts once we agree on the estimate together. Qualifying your request is free.

What happens if my credits expire?

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Credits are valid for 12 months and roll over within that period. Unused credits at the end are lost, unless you renew or upgrade, in which case the remaining credits are transferred.

Can one pack cover several topics in parallel?

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Yes. Credits are not tied to a topic. You can run several subjects in parallel, within the limit of your balance.

Which areas can I call on?

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Core: ServiceNow (ITSM, ITOM, HRSD, CSM, GRC/IRM, SecOps, Now Assist…). Extended: organisation, project & change management, data & AI, cloud, security. Out of scope, we can often mobilise an adjacent profile.

Book a call
Illustration of a smiling N2 expert with a certification badge, symbolising trust and quality.
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ready?

Ready to mobilise
N2 expertise on demand?

Book a call to scope your need. Qualification is always free.

Book a call
Expert On Demand · N2 expertise on demand | N2 Help & Solutions